Way faster and cleaner with Square POS - all around. It's clearly another tactic - our bank did not change, but our processor did. One last thing - Square payments arrive overnight - 99.9% of the time - QuickBooks delayed up to 4 days. Once we wiped out QBPro POS 18.0 - our lives are now peaceful. Our ONLY issues experienced with Square are directly tied back to QuickBooks POS issues - the way they have their info set up made the migration/import/export tough. We switched to Square and have ZERO complaints.
Their support people want to do reach outs and they mess with your firewall settings, and will NOT own up to the fact that the software is intentionally designed to make things difficult unless you keep paying them for additional licenses and spending time on the phone at their per minute charge. It's barely functional.Understand that I have a better than average understanding of inventory management and excel. They never stop creating issues with the intention of getting you to buy another license.for software that doesn't work.
Fortunately, during this 15 minutes, they have a lovely pop up which is trying to sell you another license so you can use the software in the back room (which the sales agent told you would work, but it doesn't.). And you will have to check in merchandise on the sales floor because in order to check in inventory on a computer in the back room, you have to shut down the front register - and they HAVE PROGRAMMED IN A 15 MINUTE DELAY - before you can open it in the back room (sometimes it's 30 minutes). And every so often, you will have to re-boot the whole system. And, when it is in the mood, it will freeze up and say "oops, something went wrong" on your screen. And every so often, it will just stop adding sales tax to stuff. And every time Microsoft sends an update, your system will crash.
so many issues with this software - built on an ancient Excel platform and they have not invested $$ to update it. Often times, it was the same problem from a week ago.Even on the way out, they screw you. Call quickbooks and spend 2 hours on line while they fix the problem of the day. I am not exaggerating - HOURS - our routine was. It was not the "online" software, so how can it be corrupt? Be aware that the system will NOT be up and running efficiently - ever.so when they start charging you by the minute for help calls - after 60 days - they will leave you on hold for hours. The tax collection turns itself off at will - and the "help" line tells you it's because your software is "corrupt" - which is amazing since it's brand new, and ONLY they have been in it. I thought it would streamline inventory check in and pricing, and sales tax collection. I thought it would track inventory and work well with my small business. I thought it would be easily interfaced with QuickBooks Desktop. Yorumlar: Please save yourself some time/money/stress and a boatload of trouble - DO NOT USE QuickBooksPOS - go with Square, or write your own software. While this in itself wasn't bad it was trying to schedule a time that they were open and the store wasn't open so I could fix this. If your business had fixed assets then ideally this would be a good solution.ĥ) If your computer crashed or you need to get a new computer, you would have to setup the new computer and reinstall the software on the new computer along with the help of QB POS Tech Support. If we had 2 computers it would have been more expensive.Ĥ) Constantly trying to add new inventory and remove old inventory was kind of a hassle.
I remember it was affordable for an upgrade for me and we only had 1 POS computer & 1 seat.
For our online store each time someone purchased something online we had to update our instore inventory and vica-versa.ģ) The software upgrade is a little pricey for 1 upgrade. that seemed more eager andĢ) Does not integrate with an online store presence. I learned to reach out to 3rd party companies for Support. The upgrades are not necessary, but upgrades to provide more features.Ģ) Everything is backed up to a single database file on the computer so in the event of a computer crash as long as you're backing up the QBPOS db, you can re-install the software, re-point the db file and get going again.Ĥ) Does not require internet connection if the internet goes downĦ) A great company, with solid reputation, with a good name brand productġ) Customer support is great, but you have to pay for it. Ideally this would be great for a small business that had fixed assets that didn't change and if the SBO didn't want to pour out too much money for a POS.ġ) They release a new product upgrade every other year so there is no need to update your computer software every year. Yorumlar: I generally liked the QB POS software and what it did for us.